We believe every great customer experience begins with a strong understanding of your unique needs and requirements; this is why we start each project with a personal consultation with one of our project managers.

Either over the phone or in person, our goal for each consultation is to assist you in identifying what will best fit your needs while providing a clear picture of what the design, manufacture, and installation processes will look like for your specific project. 

From planning and design to installation and after-sale support, our team of experts will assist you with every step of the process.

We based our solutions on your needs, tell us the ideas for your project, and we will design and create the perfect custom sauna or steam room for you. During this step, your project manager assigned will guide you through our experience to optimize your space and avoid the common installation and maintenance issues while we provide you the best style and functioning. 

Additionally, our sauna and steam room expert team, will solve any possible doubt you have, address ADA requirements, and provide specifications in order to deliver the best customer service, and sauna or steam room experience on time and as efficiently as possible. 

Once you approve your sauna or steam room design, we will send you a proposal with an itemized list of everything pertaining to your specific sauna or steam room with pricing. The project manager assigned to your project will be available to troubleshoot, advise, aid throughout the revision process via conference calls, meetings, emails, or any way at your convenience.

During the plans revision process we will assign to your project a general contractor with a full submittal packet that will be involved through the installation.

After you approve the layout and the proposal sent, we will require a deposit to begin manufacturing your custom sauna or steam room. 

With your custom design complete, your sauna or steam room then heads to our local production facility to be manufactured in-house by our carpenter team and technical professionals. 

This process can take from 4-8 weeks depending on the design and materials specified.

As soon as your sauna or steam room is completely manufactured, it will be shipped directly from our warehouse to you. Our professional in house installers will meet you on the site and start the room preparation followed by the installation of your sauna or steam room. Once the installation is complete, your sauna or steam room would be ready to use. 

Average install time: 1-2 days